Was hesitant to write a review before because I’m a terrible person and didn’t want to have to compete with even more customers for peak boarding seasons, but we’re moving next month so it doesn’t matter anymore!
Cindy and her team are the best. We’ve boarded our dog here countless times. It’s a 45-minute drive with tons of closer options, but we would never take him anywhere else. Every time he gets out of the car at Mystic Mountain, he breaks into full-body wags and runs to see (and lean into) the caretakers. Everyone here loves animals passionately–they know every idiosyncrasy of the dogs they watch, and exude love and concern for them.
The facility is also fantastic. We’ve checked out many places that are massive concrete-and-chain-link echo chambers filled with howling dogs. I wouldn’t want to be inside there for an hour; I can’t imagine leaving my dog somewhere like that for a week. Cindy’s place has cozy wood-walled rooms for the dogs, partitioned into several small groups of kennels with doors separating some of them. They pay very close attention to the needs and personalities of the dogs staying and place them accordingly–dogs that get cold easily in a separate room with the heater set higher, or dogs that don’t like noise away from vocal ones.
Dogs also get to play outside for long stretches multiple times per day. Where other places will charge absurd fees just for a daily 10-minute walk, Mystic Mountain has included daily supervised play sessions in a large fenced play area, carefully selecting groups of dogs that play well together and rotating groups in and out during the day.
It’s a great feeling knowing that your dog will actually be happy and having fun while you’re away. Absolutely worth the trek!
Tom S, as published on Yelp