Testimonials
Comments from Loving Dog & Cat Boarding Clients
Hi Cindy,
I just wanted to say
thanks for taking such good care of Ike! If the pictures you
sent are any indication, he had a great time!! Hope it wasn't
too hard to get him out of the pool when it was time...
I truly was able to
relax and enjoy my trip, knowing that Ike was in your hands. You
made me feel very at ease and the facilities are wonderful! I
think this is the first time Ike has ever been away and
continued to eat regularly! He looks great!
Thanks again to you
and everyone at Mystic Mountain!! We will definitely be back!
Debbie
Thank you so much for taking such good care of Twiggee & Ziggy!
They are happy and healthy and have never been in such good
shape after having been boarded even with friends!
Haruko
Dear Cindy,
Thank you for taking such good
care of me while mom was on her business trip. While your
web site talked about taking care of the emotional needs family
pets like me, I think you were actually taking care of the
emotional needs of my owner! You made me feel comfortable
immediately and, in turn, mom felt at ease knowing I was in good
hands.
Your knowledge of animals, your
compassion for rescues, and your sensitivity to not just
individual breeds, but to each of our personalities, created a
perfect blend of “people time” with you, socialization with
friends close in play style to mine, and a balance of quiet time
in my room with my own toys, my own blanket, and mom’s
pillowcase.
This loving combination allowed me
to come home rested and relaxed and eager to incorporate back
into “real life” in Kirkland. Your photos were proof to
mom of the great time I had … as was the kiss I gave you from
the car before my departure. I don’t kiss just anyone, you
know!
Thank you for being my new home away from home.
Love and kisses,
Benson
Dear Cindy,
I would like to thank-you very much for taking such special care
of Baloo. This was the first time that he had ever been away from
home and we were both a little anxious. It was also the first time
that he had seen a dog or a horse for that matter- he is used to
stalking much smaller furry animals; from behind the safety of a
window of-course.
Baloo even got to spend a little time with his
buddy Peanut in the next room. All in all it was a great experience
for both of us and I have recommended Mystic Mountain to all my
friends!
You are just great Cindy Thanks again, David and Baloo
Cindy,
Rochelle and I want to thank you. As long as we have been
together our dogs have been our children, and when we lived near
family we trusted only family members to take care of them. Now that
we’ve moved up to Seattle it’s been hard to find someone we trust as
much who we know the dogs will have a good time with. Until now that
is. We’re incredibly happy with our experience, and so are the dogs.
We can tell they enjoyed their time at Mystic Mountain Retreat, and
your steady emails as well as the picture packet you gave us when we
picked them up put our minds at ease. It really allowed us to enjoy
our vacation not having to wonder “Gosh are the dogs ok? Are they
happy or miserable?”
We especially love the packet you gave us with the pictures of
the dogs’ enjoying their stay. We have our vacation photos, they
have theirs as well! It’s wonderful to get to see them looking so
happy and playing, and gives us a pretty clear idea of the time they
had!
There are a lot of boarders out there to choose from. But Mystic
Mountain Retreat’s play area, spacious sleeping areas and focus on
the dogs’ individual needs (as well as the quirks of the owners :>)
is a cut above the rest and worth every penny. We can’t wait to have
our next trip, knowing that Buddy, Adia, and Illusion are going to
get their own vacation with plenty of playtime and fun too.
Thank you again so much.
Stephen and Rochelle, Buddy, Adia, and Illusion!
Cindy,
Thank you so much again for taking such loving care of Driver -
not to mention the wonderful photographs.
You are a talented photographer as well!! Will be delighted to
post your cards etc around campus.
Donna
Cindy,
thank you so much for the good care you took of our Ziza while
she was with you. I can tell she had a good time with you, because
when I picked up the car keys on Tuesday she wanted to go with me
and she never has been interested in the car keys before. I asked
her if she thought I was going to see Cindy and she started barking
and making little jumps.
She'll be glad to come back next time we
travel!
Thanks again, I can't tell you how much we appreciate it.
The below was posted to the Microsoft Animal Community Discussion
board September of 2005
Conversation: recommendation, special needs boarding
Hi there, I just wanted to let everyone know about a new place
that has opened up for pet boarding, specializing in special needs.
I have always used a traditional kennel facility (never found a
cage-free facility I was comfortable with) but our oldest dog is 14,
slightly bowel incontinent, and sometimes has difficulty getting up,
and falls easily.
Cindy Hill did a great job of providing not only for Yoshi's
needs, but for our 4 year old lab as well. Her setup worked well for
both of them, and while Comet got romps in the field with Cindy's
Ridgeback and a day hike on the trails, Yoshi got a safe,
comfortable environment with lots of love. I loved her general
demeanor-- it was very calm and relaxing and our boys responded to
that immediately. She has a genuine love for all animals, and I felt
very comfortable leaving the boyz up there.
Her facility is rather secluded (in Monroe up small mountain with
a big, twisty dirt road) but she does have a shuttle service to the
eastside.
I have tried several in home sitters in the past, but they have
never worked out-- Yoshi always seemed so much more stressed than if
we left him at a kennel (even when we tried some friends that Yoshi
knew). So for those looking for an alternative to in-home care but
something more than a traditional kennel, Mystic Mountain is a great
alternative: http://www.mysticmountainretreat.com/
Hi Cindy,
Just wanted you to know how impressed my wife and I were with
your dog retreat and the exceptional care you provided to our three
dogs. Rosie, Shy-Anna and Watson came home with shiny coats, in
excellent health, happy & energetic...obviously they had a great
time at Mystic Mountain Retreat.
Thank you for the compassion, patience and care you provided to
our dogs.
Regards, KTKean
Dear Cindy,
Our dogs obviously had a wonderful time at Mystic Mountain
Retreat - they didn't seem to want to leave you and the peaceful atmosphere you have created.
Thank you for taking such good care of our spoiled furkids.
We will definitely be bringing them back to stay with their
'Aunty Cindy' when we travel again. I particularly appreciated the
photo montage you gave us of the dogs enjoying their stay - that was
a delightful surprise and thoughtful gesture!
Warmly, Lori
Cindy,
When I brought Lady to you for boarding, I was extremely
distressed because I had been to 10 places and was disappointed by almost all of them and had
settled on two, yours and one other. This was to be Lady's first
extended boarding experience. I had given her a test run by having
her boarded at her vet for weekend. When I picked her she was
listless and depressed. I spend that afternoon and all of the next
day soothing her.
Based on the location of the first kennel, I scheduled Lady to be
boarded. Two days prior to leaving on my vacation, the owner of her
original placement called to inform me that her kennel was infected
with kennel-cough. Having visited your kennel previously, I had been
impressed with how you handled your animals and the care shown to
the little sheltie in the harness. Your location was serene a the
atmosphere was friendly.
That cancellation turned out to be a blessing for Lady. Lucky for
both lady and me, you had space in your kennel. She was very warmly
received and I knew that she would be well cared for. I could see
that you could connect with Lady and read her. I did not worry about
leaving her.
When I came to pick up Lady, she greeted me with a big smile! She
was happy and she was content. I knew that you had cared for her
just as you would care for your own animals.
I have told all of my coworkers and friends about your facility
and the intuitive way that you can connect with animals. I highly
recommend your services for anyone needing pet care. I also love the
pictures that you took of Lady.
Thank you again for the kindness that you showed Lady and me.
Sincerely,
Yvonne